• If you’re not able to down load via the Google Play Store, please follow the instructions under.
– Please reboot a phone and visit Settings → Apps → Google Play Store → Clear cache and data → Then, try to download again.
▣ Smart Switch gives you the liberty to transport your contacts, track, photos, calendar, text messages, tool settings and more for your new Galaxy device. Plus, Smart Switch™ allows you find your favourite apps or endorse comparable ones on Google Play™.
▣ Who can switch?
• Android™ proprietors
– Wireless switch: Android four.Zero or better
– Wireless transfers from a compatible Android device to Galaxy device: Android 4.Zero or better (Note that non-Samsung gadgets with Android variations decrease than 6.Zero can simplest connect to Galaxy gadgets that support a cell AP.)
– Wired transfer: Android four.3 or better, charger cable, and a USB connector
• iOS™ proprietors – use the option that’s exceptional for you:
– Wired transfer from your iOS device in your Galaxy: iOS 5.Zero or above, iOS tool cable (lightning or 30 pin), and a USB connector
– Import from iCloud™: iOS four.2.1 or higher and Apple ID
– PC/Mac switch using iTunes™: Smart Switch PC/Mac software program – Get began http://www.Samsung.Com/smartswitch
• Windows™ Mobile proprietors
– Wireless transfers: Windows OS 10
* Note: For greater facts and step-by using-step guidelines, go to http://www.Samsung.Com/smartswitch
▣ What may be transferred?
– Contacts, calendar(Device content best), messages, pictures, tune (DRM free content best, Not supported for iCloud), videos (DRM unfastened content material best), call logs, memos, alarms, Wi-Fi, wallpapers, files, app information (Galaxy gadgets most effective), home layouts (Galaxy gadgets only)
– You can send app data and domestic layouts by means of upgrading your Galaxy device to M OS (Galaxy S6 or higher).
▣ Which gadgets are supported?
• Galaxy: Recent Galaxy mobile gadgets and tablets (From Galaxy S2)
* Note: For Galaxy S2, old OS (GB/ICS) version can motive incompatibility. If your S2 does now not paintings nicely, please attempt after firmware replace.
• Other Android gadgets:
– HTC, LG, Sony, Huawei, Lenovo, Motorola, PANTECH, Panasonic, Kyocera, NEC, SHARP, Fujitsu, Xiaomi, Vivo, OPPO, Coolpad(DazenF2), RIM(Priv), YotaPhone, ZTE(Nubia Z9), Gionee, LAVA, MyPhone(My28s), Cherry Mobile, Google(Pixel/Pixel2)
* Note: For motives which includes compatibility among devices, it may not be feasible to install and use Smart Switch on positive gadgets.
1. To switch information, both devices should have at the least 500 MB unfastened space in their inner memory.
2. If you’re using a stressed connection, your device ought to support a Transferring media files (MTP) USB choice to allow content material to be transferred.
3. If you’ve got a non-Samsung tool that continuously disconnects from the wireless community, go to Advanced Wi-Fi for your tool, turn off the “Wi-Fi initialize” and “Disconnect low Wi-Fi signal” alternatives, and strive again.
(The options described above won’t be to be had, relying on your device producer and OS model.)
※ Application permissions
The following permissions are required for the app service.
[ Required permissions ]
. Phone: Used to verify your telephone wide variety
. Call logs: Used to transfer name log facts
. Contacts: Used to transfer contacts information
. Calendar: Used to transfer calendar information
. SMS: Used to transfer SMS information
. Storage: Used to shop the documents vital for statistics switch
. Microphone: Used for high-frequency audio whilst searching for Galaxy gadgets.
. Bluetooth: Used to search for nearby Galaxy devices using Bluetooth.
. Location: Used to hook up with gadgets using Wi-Fi Direct, which makes your vicinity available to close by devices
If your machine software version is decrease than Android 6.Zero, please replace the software program to configure App permissions.
Previously allowed permissions can be reset on Apps menu in device settings after software update.